PRIVACY POLICY
Last Updated: April 11, 2025
Introduction
This Privacy Notice for College Course Coach (doing business as “College Course Coach”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services, including:
- Visiting our website at https://collegecoursecoach.com
- Using Online Tutoring services (Virtual Math and Statistics Tutoring via Zoom)
- Engaging with our services, including group or one-on-one sessions
- Participating in customer support channels
What Information Do We Collect?
Personal Information You Provide
We collect personal information that you voluntarily provide, including:
- Names
- Phone numbers
- Email addresses
- Student grade levels and academic information
Sensitive Information
We do not process sensitive personal information as defined by privacy regulations.
How Do We Use Your Information?
We process your personal information to:
- Provide, improve, and administer our tutoring services
- Communicate with you and parents/guardians
- Maintain session records
- Respond to inquiries
- Ensure security and fraud prevention
Information Sharing and Disclosure
Third-Party Sharing
- We may share information with service providers under written contracts
- We do not sell or share personal information to third parties for commercial purposes
- We may disclose information as required by law
- We use Zoom as our third-party virtual platform for tutoring services; we have no control, affiliation, or influence over Zoom’s platform, terms, or policies, and we recommend that parents and students review Zoom’s terms of service and privacy policies
Student and Minor Protection
- Target students range from K-12 to college-level
- Parents/guardians are the primary and authorized service recipients
- Children under 13 require guardian presence during sessions
- We do not knowingly collect data directly from minors
Your Privacy Rights
You have the right to:
- Know what personal data we are processing
- Access your personal data
- Request correction or deletion of your data
- Request a copy of the personal information we have on file
How to Exercise Your Rights
To exercise these rights, you can:
- Contact us with your specific privacy request
- Email us at [email protected]
- Visit collegecoursecoach.com/contact
Cookies and Tracking
- We use essential cookies on our website to maintain basic functionality
- We use Google Analytics to understand how visitors interact with our website and improve our educational resources
- You can manage cookie preferences in your browser settings by visiting your browser’s help menu or privacy settings
- We do not use cookies for targeted advertising or share your child’s browsing behavior with third parties
Data Retention
We retain personal information:
- For the duration of the tutoring program, while providing student and parent feedback to support academic progress
- To maintain progress reports and session history that may benefit future educational planning
- In compliance with educational record-keeping and legal requirements
- With secure, encrypted storage and confidential deletion protocols when records are no longer needed
Updates to This Notice
- We may update this Privacy Notice periodically
- Changes will be posted on our website
- We encourage regular review of this document
Contact Information
College Course Coach
1495 NW 111th Street Miami, FL 33167 United States
Email: [email protected]
Legal Jurisdiction
- Any legal disputes shall be filed in the State of Florida
- We comply with applicable US and Florida privacy laws, including CCPA, CPRA, and CalOPPA where applicable
By using our services, you consent to the terms of this Privacy Policy.
